"I don't know what you're talking about, HALexa": the case for voice user interface guidelines

Conference paper

Christine Murad, Cosmin Munteanu
International Conference on Conversational User Interfaces, 2019

ACM Link

Cite

APA Click to copy
Murad, C., & Munteanu, C. (2019). "I don't know what you're talking about, HALexa": the case for voice user interface guidelines. In International Conference on Conversational User Interfaces.

Chicago/Turabian Click to copy
Murad, Christine, and Cosmin Munteanu. “&Quot;I Don't Know What You'Re Talking about, HALexa&Quot;: the Case for Voice User Interface Guidelines.” In International Conference on Conversational User Interfaces, 2019.

MLA Click to copy
Murad, Christine, and Cosmin Munteanu. “&Quot;I Don't Know What You'Re Talking about, HALexa&Quot;: the Case for Voice User Interface Guidelines.” International Conference on Conversational User Interfaces, 2019.

BibTeX Click to copy

@inproceedings{christine2019a,
  title = {"I don't know what you're talking about, HALexa": the case for voice user interface guidelines},
  year = {2019},
  journal = {International Conference on Conversational User Interfaces},
  author = {Murad, Christine and Munteanu, Cosmin}
}

Abstract

As Voice User Interfaces (VUI) grow in popularity in both the research and academic world, designers are met with new challenges in delivering on the promises of voice interaction. These promises depict a world where one can just speak to their devices, akin to HAL-9000; yet, existing usability challenges still leave many disappointed. These challenges often make or break the experience users have with VUIs. We argue that what we are missing is a foundation on which to build (and deliver) our promises: it is essential to build a foundation of VUI principles that can guide future designers in the development of voice interaction. We must address the lack of research in developing foundational VUI-specific guidelines that can aid designers in meeting the expectations and promises of true voice interaction.